FAQ

How does SuperStraps work?

SuperStraps acts as a super muscle that hoists your load and redistributes the weight of your backpack, relieving tension in your back, neck and shoulders. It helps you walk upright with great posture and turns your backpack into an ergonomic carry.

Will SuperStraps fit my backpack?

SuperStraps comes in one size and has a nearly universal fit. It is 2” wide (the most common backpack strap size) and fits most backpack straps that are 1 to 3” wide. It’s recommended for everyday backpacks, ideally hauling 7-21 pounds.

How will I find my ‘sweet spot’?

SuperStraps takes people anywhere from 2-7 days on average to "break in". The best thing you can do is throw on your backpack and attach the top of each SuperStrap at the top of each shoulder. . If that is comfortable, great. If not, move them down slightly towards your clavicle. There should be one place that feels great—and that spot will change day to day, even hour to hour depending on things like how much weight is in the pack, what clothing you're wearing and how long you've been wearing your backpack. It helps to keep your velcro bands a bit looser so it's easier to slide up and down.

We’ve also made this handy video that can help walk you through finding your sweet spot: https://www.youtube.com/watch?v=avhehASzL00

How much weight does SuperStraps support?

SuperStraps works best on loads from 7-21 pounds.

What’s your return policy?

If you aren’t in love with your SuperStraps, you can return it within 14 days. Please fill out your return request here and we’ll get right back to you. Be sure to hang on to the original packaging and all inserts and include them when you return your SuperStraps.